We understand that plans can change unexpectedly, and we strive to offer fair and flexible cancellation terms. The following policy outlines how cancellations and refunds are processed at STARK Tourist & Services.

Cancellation Timeline

• More than 48 hours before tour date: Full refund with no penalty.
• 24–48 hours before tour date: 25% cancellation fee applies.
• Less than 24 hours before tour or no-show: No refund.

Custom & Private Tours

Custom itineraries, private helicopter tours, or any service requiring upfront partner payments are subject to different cancellation terms, which will be clearly stated at the time of booking.

Refund Processing

Refunds, if eligible, are processed within 7–10 business days to the original method of payment. STARK reserves the right to deduct transaction fees charged by third-party platforms.

Force Majeure

In case of force majeure events (natural disasters, extreme weather, civil unrest, etc.), guests may be offered the option to reschedule, receive a full refund, or convert to a future travel credit, depending on the nature of the disruption.

For cancellations, please email us with your booking reference: info@stark-tourist.com